Firstly, customers will have to be a registered online before using this service. This means, customers will have to provide their details according to their Australian Driving Licence, Age Proof Card or Passport, as this is a mandatory requirement for foreign xchange to provide currency exchange service to any of its customers.
Customers will have to go to the buy currency option in the menu of Foreign Xchange website and select the required currency and set the required amount of currency in Australian Dollars.
Customers will have to select, whether they want to pick the currency from foreign xchange store or they want their currencies delivered to them. (Postage / Courier charges apply for delivery of currency)
Once the currency has been selected and the Australian amount has been set. Customers will have to log in their individual NetBank / internet banking account and pay the Australian Dollar equivalent via BPay service to Foreign Xchange.
Once BPay payment has been made, Foreign Xchange staff will contact customers, and the set rate and currency will be available for the customers to be picked up or will be delivered to them within 48 hours.